Integrate Delighted with Zoho FSM
Send information between Delighted and Zoho FSM automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Delighted and Zoho FSM using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Survey response created or updated
Triggers when a new survey response is created or updated
Survey response received
Triggers when a new response is received in a project
Person unsubscribed
Triggers when a person has unsubscribed from surveys
Survey response updated
Triggers when an existing survey response is updated in a project
New module entry
Triggers when a new module entry is added
Updated module entry
Triggers when the details of an existing module entry is updated
All Actions - Actions are the automated tasks
Add survey response
Creates a response for an existing survey
Send survey by email
Sends a survey by email
Create or updated person
Creates a new person. Updates the details if it already exists.
Send SMS survey
Send SMS platform survey
Unsubscribe person
Adds a person to your unsubscribe list
Create module entry
Creates a new entry in the selected module
Update module entry
Updates the details of an existing record by entry ID
Fetch module entry
Fetches the details of an existing record by entry ID
What is Delighted?
Delighted is a self-serve experience management application that provides tools to easily collect and analyze customer or employee feedback.
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What is Zoho FSM?
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
