Integrate Deskpro with Breeze
Send information between Deskpro and Breeze automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your Breeze for fresh tickets initiated in Deskpro
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Breeze for newly generated tickets in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in Breeze.
Generate a task within your Breeze for fresh tickets initiated in Deskpro
Deskpro + Breeze
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Supported triggers and actions
Integrate Deskpro and Breeze using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
Project created
Triggers when a new project is created
Task updated
Triggers when a task is updated
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add person
Adds a new person
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Create project
Creates a new project
Create task
Creates a new task
Create to-do list
Creates a new to-do list for a task
Create to-do
Creates a new to-do in to-do list
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Breeze?
Breeze is a simple project management application that provides features like boards, time tracking, to-dos and more.
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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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