Integrate Deskpro with Freedcamp
Send information between Deskpro and Freedcamp automatically, without writing any code, using Zoho Flow.
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Create action items in your Freedcamp for newly generated tickets in Deskpro
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Freedcamp for new tickets created in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in the selected task list in Freedcamp.
Create action items in your Freedcamp for newly generated tickets in Deskpro
Deskpro + Freedcamp
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Supported triggers and actions
Integrate Deskpro and Freedcamp using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
New task
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add person
Adds a new person
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Create task
Creates a new task in the selected task list
Add comment
Adds a comment for the selected task
Create project
Creates a new project
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Freedcamp?
Freedcamp is a project management tool that lets you plan with calendars, set goals with tasks, and track ideas and discussions at one place.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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