Integrate Deskpro with Sprintly
Send information between Deskpro and Sprintly automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Sprintly for newly generated tickets in Deskpro
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Sprintly for fresh tickets initiated in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in Sprintly.
Create action items in your Sprintly for newly generated tickets in Deskpro
Deskpro + Sprintly
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Supported triggers and actions
Integrate Deskpro and Sprintly using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
Product added
Triggers when a new product is added
Item added
Triggers when a new item is added
Person added
Triggers when a new person is added
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add person
Adds a new person
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Create test
Creates a new test
Create story
Creates a new story
Create product
Creates a new product
Create task
Creates a new task
Create person
Creates a new person
Create defect
Creates a new defect
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Sprintly?
Sprintly is agile issue tracking software that helps you stay up-to-date on the tasks your teammates are working on.
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