Integrate Deskpro with Sprintly

Send information between Deskpro and Sprintly automatically, without writing any code, using Zoho Flow.

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Create action items in your Sprintly for newly generated tickets in Deskpro

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Sprintly for fresh tickets initiated in Deskpro.

How it works
  1. The flow triggers when a new ticket is created in Deskpro.
  2. Zoho Flow creates a new task in Sprintly.
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Create action items in your Sprintly for newly generated tickets in Deskpro

Deskpro + Sprintly

Build your own integrations between Deskpro and Sprintly

Connect Deskpro and Sprintly with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and Sprintly using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when any detail of a ticket is updated

Person added

Triggers when a new person is added

Ticket created

Triggers when a new ticket is created

Ticket response received

Triggers when a new response is received for a ticket

Organization created

Triggers when a new organization is created

Product added

Triggers when a new product is added

Item added

Triggers when a new item is added

Person added

Triggers when a new person is added

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Add person

Adds a new person

Create organization

Creates a new organization

Add note to ticket

Adds a note or message to the selected ticket

Update ticket

Updates the details of an existing ticket

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch organization

Fetches the details of an existing organization

Fetch ticket

Fetches the details of an existing ticket by its ID

Create test

Creates a new test

Create story

Creates a new story

Create product

Creates a new product

Create task

Creates a new task

Create person

Creates a new person

Create defect

Creates a new defect

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is Sprintly?

Sprintly is agile issue tracking software that helps you stay up-to-date on the tasks your teammates are working on.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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