Integrate Deskpro with TeamWave
Send information between Deskpro and TeamWave automatically, without writing any code, using Zoho Flow.
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Add new tasks to your TeamWave for new tickets generated in Deskpro
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your TeamWave for new tickets generated in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in TeamWave.
Add new tasks to your TeamWave for new tickets generated in Deskpro
Deskpro + TeamWave
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Supported triggers and actions
Integrate Deskpro and TeamWave using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add person
Adds a new person
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Create milestone
Creates a new milestone
Create person
Creates a new person
Create task list
Creates a new task list
Create organization
Creates a new organization
Create project
Creates a new project
Create event
Creates a new event
Create deal
Creates a new deal
Create task
Creates a new task
Create activity
Creates a new activity
Update deal
Updates the details of an existing deal
Update person
Updates the details of an existing person
Update organization
Updates the details of an existing organization
Update task
Updates the details of an existing task
Update event
Update the details of an existing event
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is TeamWave?
TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
