Integrate Device Magic with Deskpro
Send information between Device Magic and Deskpro automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a ticket in Deskpro when a form is submitted in Device Magic
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a new ticket in Deskpro for new form submission in Device Magic.
How it works
- The flow triggers when a new submission is received in the selected form in Device Magic.
- Zoho Flow creates a new ticket in Deskpro.
Generate a ticket in Deskpro when a form is submitted in Device Magic
Device Magic + Deskpro
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Supported triggers and actions
Integrate Device Magic and Deskpro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission received
Triggers when a new submission is received in the selected form
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Dispatch form
Dispatches a form to a target device
Create ticket
Creates a new ticket
Add person
Adds a new person
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
What is Device Magic?
Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.
Similar apps
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
