Integrate Device Magic with Teamwork Desk
Send information between Device Magic and Teamwork Desk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Teamwork Desk whenever a new submission is made in Device Magic
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Teamwork Desk each time a form is submitted in Device Magic.
How it works
- The flow triggers when a new submission is received in the selected form in Device Magic.
- Zoho Flow creates a new ticket in Teamwork Desk.
Create a ticket in Teamwork Desk whenever a new submission is made in Device Magic
Device Magic + Teamwork Desk
Build your own integrations between Device Magic and Teamwork Desk
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Supported triggers and actions
Integrate Device Magic and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Submission received
Triggers when a new submission is received in the selected form
New ticket
Triggers when a new ticket is created
New agent reply
Triggers when an agent sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
Thread edited
Triggers when a thread in the selected inbox is edited
New customer reply
Triggers when a customer sends a reply
Updated customer details
Triggers when the details of a customer are updated
All Actions - Actions are the automated tasks
Dispatch form
Dispatches a form to a target device
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Update ticket
Updates an existing ticket
Link task to ticket
Links a task to a ticket
Unassign ticket
Unassigns the selected ticket
Update customer
Updates the details of an existing customer
Assign ticket
Assigns the selected ticket to a user
Reply to ticket
Adds a reply to the selected ticket
Fetch ticket
Fetches a ticket by ticket ID or keyword
Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
What is Device Magic?
Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.
Similar apps
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
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CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
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Technical Engineer, Master Liveaboards
