Integrate Ecwid with CloudTalk
Send information between Ecwid and CloudTalk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a confirmation SMS via CloudTalk when new orders are placed in Ecwid
Send instant confirmation and reassurance with an order confirmation SMS. This flow will send a SMS notification using CloudTalk for new orders created in Ecwid.
How it works
- The flow triggers when a new order is created in Ecwid.
- Zoho Flow sends an SMS message in CloudTalk.
Send a confirmation SMS via CloudTalk when new orders are placed in Ecwid
Ecwid + CloudTalk
Create a new contact in CloudTalk whenever a purchase is completed in Ecwid
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will create a new contact in CloudTalk for new purchases made in Ecwid.
How it works
- The flow triggers when a new paid order is created in Ecwid.
- Zoho Flow creates a new contact in CloudTalk.
Create a new contact in CloudTalk whenever a purchase is completed in Ecwid
Ecwid + CloudTalk
Initiate an SMS via CloudTalk to engage customers with items left in their cart in Ecwid
Boost re-engagement on abandoned carts and increase customer purchases with SMS alerts. This flow will automatically send an SMS via CloudTalk when a shopping cart is abandoned in Ecwid.
How it works
- The flow triggers when a customer leaves the online store without making a purchase in Ecwid.
- Zoho Flow sends an SMS message in CloudTalk.
Initiate an SMS via CloudTalk to engage customers with items left in their cart in Ecwid
Ecwid + CloudTalk
Build your own integrations between Ecwid and CloudTalk
Connect Ecwid and CloudTalk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Ecwid and CloudTalk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Cart abandoned
Triggers when a customer leaves the online store without making a purchase
Order created
Triggers when a new order is created
Paid order created
Triggered when a new paid order is created
Customer created
Triggers when a new customer is created
Product created
Triggers when a new product is created
Order status updated
Triggers when an order's status is updated
Agent created
Triggers when a new agent is created
Call created
Triggers when a new call of the selected type is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create product
Creates a new product
Create customer
Creates a new customer
Create order
Creates a new order
Create discount coupon
Creates a new discount coupon
Fetch order
Fetches an order by order number
Fetch customer
Fetches the details of an existing customer by email address
Add activity
Adds an activity to an existing contact
Create agent
Creates a new agent
Create contact
Creates a new contact
Add note
Adds a note to an existing contact
Send SMS
Sends an SMS message
Update agent
Updates the details of an existing agent
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID or keyword
What is Ecwid?
Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
