Integrate Ecwid with Slack

Send information between Ecwid and Slack automatically, without writing any code, using Zoho Flow.

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Trigger an instant team notification in Slack when an order is cancelled in Ecwid

Provide a heads-up on order cancellations to help your team quickly understand what went wrong. This flow will trigger a team chat message in Slack upon an order cancellation in Ecwid.

How it works
  1. The flow triggers when an order's status is updated in Ecwid.
  2. Zoho Flow sends a message to the selected public channel in Slack.
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Trigger an instant team notification in Slack when an order is cancelled in Ecwid

Ecwid + Slack

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Supported triggers and actions

Integrate Ecwid and Slack using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Cart abandoned

Triggers when a customer leaves the online store without making a purchase

Order created

Triggers when a new order is created

Paid order created

Triggered when a new paid order is created

Customer created

Triggers when a new customer is created

Product created

Triggers when a new product is created

Order status updated

Triggers when an order's status is updated

Channel created

Triggers when a new channel is created

User added

Triggers when a new user is added

Message posted to private channel

Triggers when a new message is posted to the selected private channel

Message starred

Triggers when a message is starred

Message posted to public channel

Triggers when a new message is posted to the selected public channel

All Actions - Actions are the automated tasks

Create product

Creates a new product

Create customer

Creates a new customer

Create order

Creates a new order

Create discount coupon

Creates a new discount coupon

Fetch order

Fetches an order by order number

Fetch customer

Fetches the details of an existing customer by email address

Send private channel message

Sends a message to the selected private channel

Send public channel message

Sends a message to the selected public channel

Set channel topic

Sets the topic for the selected channel

Send direct message

Sends a direct message to the selected user

Update profile

Updates the profile information for the selected user

Fetch user - By name

Fetches the details of an existing user by name

Create channel

Creates a new public channel

Fetch user - By username

Fetches the details of an existing user by username

Create reminder

Creates a new reminder

Fetch user - By ID

Fetches the details of an existing user by ID

What is Ecwid?

Ecwid is ecommerce software. It lets you add your Ecwid store to an existing website, sell products on multiple platforms, and reach out to customers in different languages.

E Commerce

What is Slack?

Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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