Integrate EvaluAgent with CallHub
Send information between EvaluAgent and CallHub automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact in CallHub whenever a new contact is created in EvaluAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will generate a new contact in CallHub each time a new contact is created in EvaluAgent.
How it works
- The flow triggers when a new contact is created in EvaluAgent.
- Zoho Flow creates a new contact in CallHub.
Create a new contact in CallHub whenever a new contact is created in EvaluAgent
EvaluAgent + CallHub
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Supported triggers and actions
Integrate EvaluAgent and CallHub using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Evaluation created
Triggers when a new evaluation is added
Note added
Triggers when a new note is added
Agent activated
Triggers when an agent activates their account in your account to make calls
Text message received
Triggers when a new text message is received for an SMS campaign
Transfer digit pressed
Triggers when the transfer digit is pressed for any voice broadcast campaign
All Actions - Actions are the automated tasks
Create user
Adds a new user
Create contact
Creates a new contact
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
Create agent
Creates a new agent
Create contact
Creates a new contact
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
What is CallHub?
CallHub is a voice and SMS service. You can recruit volunteers, use patch-through calls, and run informed campaigns.
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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
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Technical Engineer, Master Liveaboards
