Integrate EvaluAgent with PagerDuty

Send information between EvaluAgent and PagerDuty automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate EvaluAgent and PagerDuty using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Evaluation created

Triggers when a new evaluation is added

New notification

Triggers when there is a new notification

Incident created or triggered

Triggers when a new incident is created or triggered

Incident escalated

Triggers when an incident is escalated to another user in the same escalation level

Incident acknowledged

Triggers when an incident is acknowledged

Incident resolved

Triggers when an incident is resolved

All Actions - Actions are the automated tasks

Create user

Adds a new user

Create contact

Creates a new contact

Update user

Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.

Create event

Creates a new event

Create incident

Creates a new incident

Create user

Creates a new user

Update incident

Updates the details of an existing incident

Fetch incident

Fetches the details of an existing incident by its ID or incident key

Fetch user

Fetches the details of an existing user by its ID or name

Find user on call

Finds the user on call for a specific schedule

What is EvaluAgent?

EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.

Customer Support

What is PagerDuty?

PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.

Popular Server Monitoring

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Logic

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