Integrate EvaluAgent with Ringover
Send information between EvaluAgent and Ringover automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add a new contact in Ringover whenever a new contact is added in EvaluAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow create a new contact is in Ringover each time a new contact is created in EvaluAgent.
How it works
- The flow triggers when a new contact is created in EvaluAgent.
- Zoho Flow creates a new contact in Ringover.
Add a new contact in Ringover whenever a new contact is added in EvaluAgent
EvaluAgent + Ringover
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Supported triggers and actions
Integrate EvaluAgent and Ringover using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Evaluation created
Triggers when a new evaluation is added
Contact event occurred
Triggers when a new contact event has occurred
Comment updated
Triggers when a comment is updated
Voicemail available
Triggers when a new voicemail is available
Call received
Triggers when a new call is received
Voicemail received
Triggers when a new voicemail is received
Call missed
Triggers when an incoming call is missed
Call hung up
Triggers when you hang up a call
Tag updated
Triggers when the details of an existing tag are updated
Call answered
Triggers when a call is answered
All Actions - Actions are the automated tasks
Create user
Adds a new user
Create contact
Creates a new contact
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
Create contact
Creates a new contact
Blacklist number
Adds the specified phone number to your team's blacklist
Update phone number
Updates the phone number of the specified contact
Update contact
Updates the details of an existing contact by ID
Fetch contact
Fetches the details of an existing contact
Remove from blacklist
Removes the specified number from your blacklist
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
What is Ringover?
Ringover is a cloud communication solution, integrating business telephony, call center, SMS and instant messaging, focused on team productivity and configurable directly by managers
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