Integrate Fluent Forms with Freshservice

Send information between Fluent Forms and Freshservice automatically, without writing any code, using Zoho Flow.

Build your own integrations between Fluent Forms and Freshservice

Connect Fluent Forms and Freshservice with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Fluent Forms and Freshservice using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry submitted

Triggers when a form is submitted

Updated problem

Triggers when any detail of a problem is updated

Asset created

Triggers when a new asset is created

Change created

Triggers when a new change is created

Ticket created

Triggers when a new ticket is created

Change updated

Triggers when any detail of a change is updated

Asset updated

Triggers when the details of an asset is updated

Problem created

Triggers when a new problem is created

Updated ticket

Triggers when any detail of a ticket is updated

Release created

Triggers when a new release is created

Updated release

Triggers when any detail of a release is updated

All Actions - Actions are the automated tasks

Create problem

Creates a new problem

Add device to software

Adds a new device to the specified software

Create requester

Creates a new requester

Create department

Creates a new department

Create change

Creates a new change

Create contract

Creates a new contract

Create release

Creates a new release

Create reply conversation

Creates a new reply conversation for the ticket

Create ticket note

Creates a new ticket note

Create asset

Creates a new asset

Create ticket

Creates a new ticket

Update problem

Updates the details of an existing problem

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch department

Fetches the details of an existing department by its name or ID

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches the details of an existing agent by email or ID

What is Fluent Forms?

Fluent Forms is a WordPress form builder plugin that lets users build conversational, mobile-friendly, conditional, payment, and donation forms

Forms WordPress Plugins

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Server Monitoring

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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