Integrate Fluent Forms with Trengo

Send information between Fluent Forms and Trengo automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Trengo following a form submission in Fluent Forms

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Trengo in response to each new form submission in Fluent Forms.

How it works
  1. The flow triggers when a form is submitted in Fluent Forms.
  2. Zoho Flow creates a new ticket in Trengo.
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Create a new ticket in Trengo following a form submission in Fluent Forms

Fluent Forms + Trengo

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Supported triggers and actions

Integrate Fluent Forms and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry submitted

Triggers when a form is submitted

Ticket closed

Triggers when an existing ticket is closed

Outbound message sent

Triggers when a new outbound message is sent

Ticket reopened

Triggers when an existing ticket is reopened

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Note created

Triggers when a new internal message is created

Ticket label added

Triggers when a new label is added to an existing ticket

Inbound message received

Triggers when a new inbound message is received

All Actions - Actions are the automated tasks

Send email

Sends an email to the specified email address

Create ticket

Creates a new ticket

Send ticket message

Sends a ticket message

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch ticket

Fetches the details of an existing ticket by ID

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Update contact custom field

Updates the details of an existing contact custom field

What is Fluent Forms?

Fluent Forms is a WordPress form builder plugin that lets users build conversational, mobile-friendly, conditional, payment, and donation forms

Forms WordPress Plugins

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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