Integrate Fluent Support with Apptio Targetprocess
Send information between Fluent Support and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Apptio Targetprocess for newly generated tickets in Fluent Support
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Apptio Targetprocess for newly generated tickets in Fluent Support.
How it works
- The flow triggers when a new ticket is created in Fluent Support.
- Zoho Flow creates a new task in Apptio Targetprocess.
Create action items in your Apptio Targetprocess for newly generated tickets in Fluent Support
Fluent Support + Apptio Targetprocess
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Supported triggers and actions
Integrate Fluent Support and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Tickets moved
Triggers when tickets are moved
Ticket reopened
Triggers when a ticket is reopened
Ticket created
Triggers when a new ticket is created
Ticket agent changed
Triggers when a ticket agent is changed
Ticket closed
Triggers when an existing ticket is closed
New task
Triggers when a new task is created
New iteration
Triggers when a new iteration is added
New project
Triggers when a new project is created
New comment
Triggers when a new comment is added
New release
Triggers when a new release is created
New feature
Triggers when new feature is created
New team iteration
Triggers when a new team iteration is added
New build
Triggers when a new build is created
New time record
Triggers when a new time record is created
New request
Triggers when a new request is created
New bug
Triggers when a new bug is created
New user story
Triggers when a new user story is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Fetch agent
Fetches the details of an existing agent
Fetch customer
Fetches the details of an existing customer
Fetch ticket
Fetches the details of an existing ticket
Create bug
Creates a new bug
Create request
Creates a new request
Add comment
Adds a new comment to an existing entity
Create build
Creates a new build
Create time record
Creates a new time record
Create user story
Creates a new user story
Create feature
Creates a new feature
Create task
Creates a new task
Add requester to request
Creates a new requester and adds them to an existing request
What is Fluent Support?
Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.
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What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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