Integrate Formidable Forms with Deskpro
Send information between Formidable Forms and Deskpro automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in Deskpro following a form submission in Formidable Forms
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a fresh ticket in Deskpro upon receiving a new form submission in Formidable Forms.
How it works
- The flow triggers when a new form entry is made in Formidable Forms.
- Zoho Flow creates a new ticket in Deskpro.
Create a new ticket in Deskpro following a form submission in Formidable Forms
Formidable Forms + Deskpro
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Supported triggers and actions
Integrate Formidable Forms and Deskpro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form entry updated
Triggers when an existing form entry is updated
Form entry made
Triggers when a new form entry is made
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add person
Adds a new person
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
What is Formidable Forms?
Formidable Forms is an advanced WordPress form plugin with a drag and drop form builder. Build a single contact form or complex multi-page forms with conditional logic, calculations, file uploads, and more.
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
