Integrate Freshchat with TestRail
Send information between Freshchat and TestRail automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshchat and TestRail
Connect Freshchat and TestRail with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshchat and TestRail using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New test suite
Triggers when a new test suite is created in the selected project
New project
Triggers when a new project is created
New test run
Triggers when a new test run is created in the selected project
New test case
Triggers when a new test case is created in the selected project
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create conversation
Creates a new conversation
Update contact
Updates the details of an existing contact
Fetch agent
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact
Create test suite
Creates a new test suite in the selected project
Create milestone
Creates a new milestone in the selected project
Create test run
Creates a new test run in the selected project
Create test case
Creates a new test case in the selected project
Create project
Creates a new project
What is Freshchat?
Freshchat is a messaging platform that helps businesses communicate with customers and leads through various channels, manage conversations, and more.
Similar apps
What is TestRail?
TestRail is a test case and test management software tool. You can organize test cases, track test results, and manage data access with custom roles.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
