![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Integrate Freshdesk with ActiveCampaign
Send information between Freshdesk and ActiveCampaign automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Add a new contact in ActiveCampaign whenever a new contact is added in Freshdesk
Having precise contact details empowers your sales team to deliver timely communications to users. This flow will log a new contact in ActiveCampaign whenever a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a new contact, updates the details of an existing contact, or removes an existing contact from the selected list in ActiveCampaign.
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Add a new contact in ActiveCampaign whenever a new contact is added in Freshdesk
Freshdesk + ActiveCampaign
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Freshdesk and ActiveCampaign
Connect Freshdesk and ActiveCampaign with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and ActiveCampaign using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact created
Triggers when a new contact is created
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket note added
Triggers when a note is added to the selected ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket updated
Triggers when the details of an existing ticket are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact updated
Triggers when the details of an existing contact are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Contact added to list
Triggers when a new contact is added to the selected list
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Campaign link clicked
Triggers when a contact clicks a link in a campaign message. This will only run once for each unique link.
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Contact tag added
Triggers when a tag is added to an existing contact
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Contact note created
Triggers when a new contact note is created
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Campaign starts sending
Triggers when a new campaign starts sending
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Contact updated
Triggers when the details of an existing contact are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Deal task created
Triggers when a new deal task is created
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Contact unsubscribed from campaign
Triggers when a contact unsubscribes as a result of a campaign email sent
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Deal note created
Triggers when a new deal note is created
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Campaign opened
Triggers when a contact opens a campaign message. This will run every time a subscriber opens an email.
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Deal updated
Triggers when the details of an existing deal are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Deal created
Triggers when a new deal is created
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum
Creates a new forum in the selected category
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Add notes to ticket
Adds private or public notes to the selected ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create company
Creates a new company
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create group
Creates a new group
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum category
Creates a new forum category
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create ticket
Creates a new ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create contact
Creates a new contact
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Update contact
Updates the details of an existing contact
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Update company
Updates the details of an existing company
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent by ID
Fetches the details of an existing agent by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company
Fetches the details of an existing company by domain
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status
Fetches the status of a specific ticket by label
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch group by ID
Fetches the details of an existing group by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact by ID
Fetches the details of an existing contact by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority
Fetches the priority details of a specific ticket by label
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket by ID
Fetches the details of an existing ticket by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company by ID
Fetches the details of an existing company by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Create campaign
Creates and sends a new campaign
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Add tag to contact
Adds a tag to an existing contact
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Create tracked event
Creates a custom website or application event
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Add contact to automation
Adds a contact into an automation. If unavailable, a contact will be created and added
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Create contact note
Creates a note for the specified contact
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Add note to deal
Adds notes to the selected deal
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Create deal
Creates a new deal
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Create contact
Creates a new contact
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Update deal
Updates an existing deal
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Update contact
Updates an existing contact's details
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Fetch contact
Fetches a contact by email address
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Fetch deal
Fetches an existing deal by title
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Search tag
Searches for an existing tag using name
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Fetch user
Fetches a user by email address
![](https://flow-au-public.nimbuspop.com/flow-apps/activecampaign.png)
Fetch automation
Fetches the details of an automation by name
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is ActiveCampaign?
ActiveCampaign is a marketing platform that helps you send campaigns, design newsletters, automate channels, and close deals faster. You can segment emails, add dynamic data, perform split testing, and manage your text-messaging marketing.
Build comprehensive workflows using
Webhook triggers
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Learn more >Logic
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Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >