Integrate Freshdesk with Agiled

Send information between Freshdesk and Agiled automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Agiled for new tickets generated in Freshdesk

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Agiled for newly generated tickets in Freshdesk.

How it works
  1. The flow triggers when a new ticket is created in Freshdesk.
  2. Zoho Flow creates a new task in Agiled.
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Add new tasks to your Agiled for new tickets generated in Freshdesk

Freshdesk + Agiled

Build your own integrations between Freshdesk and Agiled

Connect Freshdesk and Agiled with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Agiled using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket created

Triggers when a new ticket is created

Contact updated

Triggers when the details of an existing contact are updated

Task created

Triggers when a new task is created

Product created

Triggers when a new product is created

Lead created

Triggers when a new lead is created

Client created

Triggers when a new client is created

Contract created

Triggers when a new contract is created

Employee created

Triggers when a new employee is created

All Actions - Actions are the automated tasks

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create company

Creates a new company

Create group

Creates a new group

Create forum category

Creates a new forum category

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Create employee

Creates a new employee

Create task

Creates a new task

Create lead

Creates a new lead

Create expense

Creates a new expense

Create project

Creates a new project

Create ticket

Creates a new ticket

Create client

Creates a new client

Create product

Creates a new product

Create contract

Creates a new contract

Update contract

Updates the details of an existing contract

Update employee

Updates the details of an existing employee

Update product

Updates the details of an existing product

Update project

Updates the details of an existing project

Update lead

Updates the details of an existing lead

Fetch tax

Fetches the list of existing taxes

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Agiled?

Agiled is an all-in-one business management platform designed to help you manage employees, projects, tasks, track expenses, and send professional invoices.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

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Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

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Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

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Technical Engineer, Master Liveaboards

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