Integrate Freshdesk with Aircall
Send information between Freshdesk and Aircall automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add a new contact in Aircall whenever a new contact is added in Freshdesk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will generate a new contact in Aircall each time a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new contact in Aircall.
Add a new contact in Aircall whenever a new contact is added in Freshdesk
Freshdesk + Aircall
Build your own integrations between Freshdesk and Aircall
Connect Freshdesk and Aircall with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Aircall using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Assigned call
Triggers when a call is assigned to someone
New missed call
Triggers when there is a new missed call
New inbound call
Triggers when there is a new inbound call
Tagged call
Triggers when a call is tagged
New contact
Triggers when a new contact is created
New outbound call
Triggers when there is a new outbound call
Commented call
Triggers when a call is commented on by someone
Updated contact
Triggers when a contact is updated
Call ended
Triggers when a call ends
New voicemail
Triggers when there is a new voicemail
All Actions - Actions are the automated tasks
Create forum
Creates a new forum in the selected category
Create company
Creates a new company
Create group
Creates a new group
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch group by ID
Fetches the details of an existing group by ID
Create contact
Creates a new contact
Create tag
Creates a new tag
Update contact's email address
Updates the email details of an existing contact using its entry ID
Update contact's phone number
Updates the phone number of an existing contact using its entry ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact by ID, phone number, or email address
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Aircall?
Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
