Integrate Freshdesk with Enormail
Send information between Freshdesk and Enormail automatically, without writing any code, using Zoho Flow.
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Create a new contact in Enormail whenever a new contact is created in Freshdesk
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Enormail whenever a new contact is added in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a contact to the selected list in Enormail.
Create a new contact in Enormail whenever a new contact is created in Freshdesk
Freshdesk + Enormail
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Supported triggers and actions
Integrate Freshdesk and Enormail using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Unsubscription from list
Triggers when there is a new unsubscription from the selected list
Active contact created
Triggers when a new active contact is created in the selected list
All Actions - Actions are the automated tasks
Create forum
Creates a new forum in the selected category
Create company
Creates a new company
Create group
Creates a new group
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch group by ID
Fetches the details of an existing group by ID
Add contact
Adds a contact to the selected list
Unsubscribe contact
Unsubscribes a contact from the selected list
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Enormail?
Enormail is a user friendly web-based e-mail marketing platform that helps you expand your contact list and perform automated campaigns.
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