Integrate Freshdesk with ExpressPigeon

Send information between Freshdesk and ExpressPigeon automatically, without writing any code, using Zoho Flow.

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Generate a new contact in ExpressPigeon each time a new contact is created in Freshdesk

Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will generate a new contact in ExpressPigeon each time a new contact is created in Freshdesk.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new contact. Updates the details of the contact if it already exists. in ExpressPigeon.
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Generate a new contact in ExpressPigeon each time a new contact is created in Freshdesk

Freshdesk + ExpressPigeon

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Supported triggers and actions

Integrate Freshdesk and ExpressPigeon using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Email unsubscribed by contact

Triggers when a contact unsubscribes from an email campaign

Email opened

Triggers when a campaign email is opened

All Actions - Actions are the automated tasks

Create forum

Creates a new forum in the selected category

Create company

Creates a new company

Create group

Creates a new group

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch group by ID

Fetches the details of an existing group by ID

Create or update contact

Creates a new contact. Updates the details of the contact if it already exists.

Send transactional email

Sends an email using an existing template

Fetch contact

Fetches the details of an existing contact by email address

Remove contact from list

Removes the specified contact from the selected list

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is ExpressPigeon?

ExpressPigeon is an email marketing and transactional email platform. It lets you create email newsletters, perform engagement-based list segmentation, and more.

Marketing Automation

Build comprehensive workflows using

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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