Integrate Freshdesk with Mailjet

Send information between Freshdesk and Mailjet automatically, without writing any code, using Zoho Flow.

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Add a new contact in Mailjet whenever a new contact is added in Freshdesk

Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Mailjet whenever a new contact is added in Freshdesk.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow adds a contact to an existing list. Updates the details if it already exists. in Mailjet.
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Add a new contact in Mailjet whenever a new contact is added in Freshdesk

Freshdesk + Mailjet

Build your own integrations between Freshdesk and Mailjet

Connect Freshdesk and Mailjet with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Mailjet using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Contact subscribed

Triggers when a contact subscribes to the selected contact list

Email reported as spam

Triggers when an email you sent is reported as spam

Email blocked

Triggers when an email you sent is blocked

Email bounced

Triggers when an email cannot be delivered to the recipient

Email opened

Triggers when an email is opened

User unsubscribed

Triggers when a user unsubscribes from the selected contact list

Email sent

Triggers when an email is sent

Link in email clicked

Triggers when a link in your email is clicked

All Actions - Actions are the automated tasks

Create forum

Creates a new forum in the selected category

Create company

Creates a new company

Create group

Creates a new group

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch group by ID

Fetches the details of an existing group by ID

Add or update contact

Adds a contact to an existing list. Updates the details if it already exists.

Send plain text email

Sends an email with plain text

Unsubscribe contact

Unsubscribes a contact from the selected list

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Mailjet?

Mailjet is an email marketing tool with real-time monitoring and email statistics. You can compare campaigns, segment contact lists, and run multivariate testing.

Email Marketing

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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