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Integrate Freshdesk with Outreach
Send information between Freshdesk and Outreach automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create a new contact in Outreach whenever a new contact is created in Freshdesk
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow create a new contact is in Outreach each time a new contact is created in Freshdesk.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a new recipient in Outreach.
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Create a new contact in Outreach whenever a new contact is created in Freshdesk
Freshdesk + Outreach
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Build your own integrations between Freshdesk and Outreach
Connect Freshdesk and Outreach with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Outreach using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Contact created
Triggers when a new contact is created
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Ticket note added
Triggers when a note is added to the selected ticket
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Ticket updated
Triggers when the details of an existing ticket are updated
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Ticket created
Triggers when a new ticket is created
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Contact updated
Triggers when the details of an existing contact are updated
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Opportunity updated
Triggers when any detail of an existing opportunity is updated
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Sequence state created or deleted
Triggers when a sequence state is created or deleted
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Sequence state updated
Triggers when the state of an existing sequence is updated
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Account created or deleted
Triggers when an account is created or deleted
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Task created or deleted
Triggers when a task is created or deleted
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Mail updated
Triggers when any detail of an existing mail is updated
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Task updated
Triggers when any detail of an existing task is updated
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Mailing event
Triggers when a mail is created, delivered, bounced, opened, replied, or deleted
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Prospect updated
Triggers when any detail of an existing prospect is updated
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Sequence updated
Triggers when any detail of an existing sequence is updated
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Call created or deleted
Triggers when a call is created or deleted
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Sequence created or deleted
Triggers when a sequence is created or deleted
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Opportunity created or deleted
Triggers when an opportunity is created or deleted
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Prospect created or deleted
Triggers when a prospect is created or deleted
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Call updated
Triggers when any detail of an existing call is updated
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Account updated
Triggers when any detail of an existing account is updated
All Actions - Actions are the automated tasks
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Create forum
Creates a new forum in the selected category
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Add notes to ticket
Adds private or public notes to the selected ticket
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Create company
Creates a new company
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Create group
Creates a new group
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Create forum category
Creates a new forum category
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Create ticket
Creates a new ticket
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Create contact
Creates a new contact
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Update contact
Updates the details of an existing contact
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Update company
Updates the details of an existing company
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Update ticket
Updates the details of an existing ticket
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Fetch agent by ID
Fetches the details of an existing agent by ID
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Fetch company
Fetches the details of an existing company by domain
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch group by ID
Fetches the details of an existing group by ID
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Create account
Creates a new account
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Log call
Logs a new call
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Create task
Creates a new task
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Add prospect to sequence
Adds a prospect to the specified sequence
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Add prospect
Adds a new prospect
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Add recipient
Adds a new recipient
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Create opportunity
Creates a new opportunity
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Update prospect
Updates an existing prospect
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Update account
Updates the details of an existing account
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Fetch prospect - By name or email
Fetches the details of an existing prospect by first name, last name, or email
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Fetch account - By ID
Fetches the details of an existing account by ID
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Fetch mailing
Fetches the details of an existing mailing by ID
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Fetch user - By email address
Fetches the details of an existing user by email address
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Fetch user - By ID
Fetches the details of an existing user by ID
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Fetch call disposition - By name
Fetches the details of an existing call disposition status by name
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Fetch task priority - By ID
Fetches the details of an existing task priority by ID
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Fetch persona - By name
Fetches the details of an existing persona by name
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Fetch opportunity - By ID
Fetches the details of an existing opportunity by ID
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Fetch opportunity - By name
Fetches the details of an existing opportunity by name
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Fetch opportunity stage - By name
Fetches the details of an existing opportunity stage by its name
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Fetch call disposition - By ID
Fetches the details of an existing call disposition status by ID
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Fetch call purpose - By ID
Fetches the details of an existing call purpose by ID
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Fetch persona - By ID
Fetches the details of an existing persona by ID
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Fetch call purpose - By name
Fetches the details of an existing call purpose by name
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Fetch task priority - By name
Fetches the details of an existing task priority by name
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Fetch opportunity stage - By ID
Fetches the details of an existing opportunity stage by its ID
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Fetch prospect - By ID
Fetches the details of an existing prospect by ID
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Fetch mailbox
Fetches an existing mailbox by its email address
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Fetch prospect stage - By ID
Fetches the details of an existing prospect stage by its ID
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Fetch sequence
Fetches the details of a sequence by its name
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Fetch prospect stage - By name
Fetches the details of an existing prospect stage by name
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Fetch account - By name
Fetches the details of an existing account by name
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Outreach?
Outreach is a sales engagement platform that lets you reach out to prospects through call, email, text, or social networks. It lets you build process workflows, manage tasks, and monitor performance metrics.
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