Integrate Freshdesk with Taskworld

Send information between Freshdesk and Taskworld automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Create a task in Taskworld for new tickets created in Freshdesk

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Taskworld for fresh tickets initiated in Freshdesk.

How it works
  1. The flow triggers when a new ticket is created in Freshdesk.
  2. Zoho Flow creates a new task in Taskworld.
+

Create a task in Taskworld for new tickets created in Freshdesk

Freshdesk + Taskworld

Build your own integrations between Freshdesk and Taskworld

Connect Freshdesk and Taskworld with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Taskworld using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Ticket updated

Triggers when the details of an existing ticket are updated

Project created

Triggers when a new project is created

All Actions - Actions are the automated tasks

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Create contact

Creates a new contact

Create forum

Creates a new forum in the selected category

Create group

Creates a new group

Create company

Creates a new company

Create ticket

Creates a new ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Add task to task list

Adds a task to a task list in the specified project and workspace

Create message

Creates a message in the selected workspace

Create task

Creates a new task

Create project

Creates a new project

Create tag

Creates a new tag

Update task

Updates the details of an existing task

Update project

Updates the details of an existing project

Fetch user

Fetches the details of an existing user

Fetch tag

Fetches the details of an existing tag

Fetch task

Fetches the details of an existing task

Remove tag from task

Removes an existing tag from the specified task

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Taskworld?

Taskworld is a cloud-based collaboration platform designed to facilitate project and task management, collaboration, delegation, communication and knowledge management within teams.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY