![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Integrate Freshdesk with Teamwork Projects
Send information between Freshdesk and Teamwork Projects automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create action items in your Teamwork Projects for newly generated tickets in Freshdesk
Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Teamwork Projects for fresh tickets initiated in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in the selected task list in Teamwork Projects.
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create action items in your Teamwork Projects for newly generated tickets in Freshdesk
Freshdesk + Teamwork Projects
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Freshdesk and Teamwork Projects
Connect Freshdesk and Teamwork Projects with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Teamwork Projects using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact updated
Triggers when the details of an existing contact are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket note added
Triggers when a note is added to the selected ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact created
Triggers when a new contact is created
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket updated
Triggers when the details of an existing ticket are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New project
Triggers when a new project is created
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New time entry
Triggers when a new time entry is created in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New task
Triggers when a new task is created in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New milestone
Triggers when a new milestone is created in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New person
Triggers when a new person is added
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New company
Triggers when a new company is created
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New task list
Triggers when a new task list is created in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New message
Triggers when a new message is created in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
New person in project
Triggers when a new person is added in the selected project
All Actions - Actions are the automated tasks
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Add notes to ticket
Adds private or public notes to the selected ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum category
Creates a new forum category
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create contact
Creates a new contact
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum
Creates a new forum in the selected category
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create group
Creates a new group
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create company
Creates a new company
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create ticket
Creates a new ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Update contact
Updates the details of an existing contact
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Update company
Updates the details of an existing company
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company
Fetches the details of an existing company by domain
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch group by ID
Fetches the details of an existing group by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status
Fetches the status of a specific ticket by label
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent by ID
Fetches the details of an existing agent by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact by ID
Fetches the details of an existing contact by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority
Fetches the priority details of a specific ticket by label
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company by ID
Fetches the details of an existing company by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket by ID
Fetches the details of an existing ticket by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create company
Creates a new company
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create task
Creates a new task in the selected task list
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create milestone
Creates a new milestone in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Add person
Adds a new person
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create project
Creates a new project
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create message
Creates a new message in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Create time entry
Creates a new time entry in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Fetch company
Fetches the details of an existing company
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Fetch project
Fetches the details of an existing project
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Fetch tag
Fetches the details of a tag by ID or name
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Fetch task
Fetches the details of an existing task
![](https://flow-au-public.nimbuspop.com/flow-apps/teamwork_projects.png)
Fetch person
Fetches the details of a person by person ID or email address
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Teamwork Projects?
Teamwork Projects is project management software for collaborative teams . You can categorize your projects, add tags, and create task list templates to plan your projects efficiently.
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