![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Integrate Freshdesk with TrainerCentral
Send information between Freshdesk and TrainerCentral automatically, without writing any code, using Zoho Flow.
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Freshdesk and TrainerCentral
Connect Freshdesk and TrainerCentral with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and TrainerCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact updated
Triggers when the details of an existing contact are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket note added
Triggers when a note is added to the selected ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact created
Triggers when a new contact is created
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket updated
Triggers when the details of an existing ticket are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Live workshop - Learner joined
Triggers when a learner has joined an existing live workshop
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Test submitted
Triggers when a learner submits a test
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Form submitted
Triggers when a learner submits entry in the selected form
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Course completed
Triggers when a course is completed by an existing learner in the academy
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Lesson completed by user
Triggers when a user has completed a lesson
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Learner signed up for academy
Triggers when a new learner has signed up for the academy
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Live workshop created
Triggers when a live workshop is created in the academy
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Course enrolled
Triggers when a learner enrolls for a course
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Learner cancels purchase
Triggers when a learner cancels their purchase
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Assignment submitted
Triggers when a learner submits a course assignment
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Live workshop - Session purchased
Triggers when a learner purchases a session for a live workshop
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Live Workshop - Session Completed
Triggers when a learner completes a session for a live workshop
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Live workshop - Learner registered
Triggers when a learner has registered for a live workshop
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Ticket purchased
Triggers when a learner has paid for any course ticket in the academy
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Learner renewal pending
Triggers when a learner's payment is pending for a renewal
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Session reminder activated
Triggers when a session's email reminder is activated.
All Actions - Actions are the automated tasks
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Add notes to ticket
Adds private or public notes to the selected ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum category
Creates a new forum category
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create contact
Creates a new contact
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum
Creates a new forum in the selected category
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create group
Creates a new group
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create company
Creates a new company
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Create ticket
Creates a new ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Update contact
Updates the details of an existing contact
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Update company
Updates the details of an existing company
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company
Fetches the details of an existing company by domain
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch group by ID
Fetches the details of an existing group by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status
Fetches the status of a specific ticket by label
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent by ID
Fetches the details of an existing agent by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact by ID
Fetches the details of an existing contact by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority
Fetches the priority details of a specific ticket by label
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company by ID
Fetches the details of an existing company by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket by ID
Fetches the details of an existing ticket by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Invite learner to a live workshop
Sends an email inviting a learner to register for a live workshop session
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Sign up user for school
Signs up the specified user for school
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Invite learner to course
Sends an email inviting a learner to join an existing course
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Create live workshop
Creates a new remote session which can be used to conduct live workshops
![](https://flow-au-public.nimbuspop.com/flow-apps/trainercentral.png)
Fetch user
Fetches the details of an existing user by email address
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is TrainerCentral?
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