Integrate Freshservice with Notion
Send information between Freshservice and Notion automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and Notion using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Updated ticket
Triggers when any detail of a ticket is updated
Updated problem
Triggers when any detail of a problem is updated
Problem created
Triggers when a new problem is created
Updated release
Triggers when any detail of a release is updated
Asset created
Triggers when a new asset is created
Release created
Triggers when a new release is created
Item updated
Triggers when the details of an existing item is updated in the selected database
Item created
Triggers when a new item is created in the selected database
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Create requester
Creates a new requester
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create release
Creates a new release
Create contract
Creates a new contract
Create change
Creates a new change
Create department
Creates a new department
Update ticket
Updates the details of an existing ticket
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Create item
Creates a new item in the selected database
Update item
Updates the details of an existing database item
Fetch item
Fetches the details of an existing database item
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
What is Notion?
Notion is an all-in-one workspace that provides features such as notes, databases, kanban boards, and reminders. It allows users to create their own systems for knowledge management, data management, project management, and more.
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Owain ap Rees
Sales Director, Artico
Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
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CEO, OpIndia
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
