Integrate Freshservice with ProdPad
Send information between Freshservice and ProdPad automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshservice and ProdPad
Connect Freshservice and ProdPad with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshservice and ProdPad using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Updated problem
Triggers when any detail of a problem is updated
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Ticket created
Triggers when a new ticket is created
Change updated
Triggers when any detail of a change is updated
Asset updated
Triggers when the details of an asset is updated
Problem created
Triggers when a new problem is created
Updated ticket
Triggers when any detail of a ticket is updated
Release created
Triggers when a new release is created
Updated release
Triggers when any detail of a release is updated
Feedback added
Triggers when a new feedback record is added
User story created
Triggers when a new user story is created
Idea added
Triggers when a new idea is added
Idea pushed
Triggers when an existing idea is pushed to development
User story pushed
Triggers when an existing user story is pushed to development
All Actions - Actions are the automated tasks
Create problem
Creates a new problem
Add device to software
Adds a new device to the specified software
Create requester
Creates a new requester
Create department
Creates a new department
Create change
Creates a new change
Create contract
Creates a new contract
Create release
Creates a new release
Create reply conversation
Creates a new reply conversation for the ticket
Create ticket note
Creates a new ticket note
Create asset
Creates a new asset
Create ticket
Creates a new ticket
Update problem
Updates the details of an existing problem
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches the details of an existing agent by email or ID
Add idea
Adds a new idea
Add feedback
Adds a new feedback record
Fetch product
Fetches the details of an existing product by name
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
What is ProdPad?
Prodpad is product management software that lets you create user personas, prioritize product ideas, and work on product strategy with roadmaps.
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Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
