Integrate Fulcrum with Trengo
Send information between Fulcrum and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in Trengo following a form submission in Fulcrum
Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a fresh ticket in Trengo upon receiving a new form submission in Fulcrum.
How it works
- The flow triggers when a new record is created in Fulcrum.
- Zoho Flow creates a new ticket in Trengo.
Create a new ticket in Trengo following a form submission in Fulcrum
Fulcrum + Trengo
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Supported triggers and actions
Integrate Fulcrum and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record updated
Triggers when an existing record is updated
New record
Triggers when a new record is created
Ticket closed
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket reopened
Triggers when an existing ticket is reopened
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Note created
Triggers when a new internal message is created
Ticket label added
Triggers when a new label is added to an existing ticket
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Send email
Sends an email to the specified email address
Create ticket
Creates a new ticket
Send ticket message
Sends a ticket message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch ticket
Fetches the details of an existing ticket by ID
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update contact custom field
Updates the details of an existing contact custom field
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
