Integrate Fulcrum with Trengo

Send information between Fulcrum and Trengo automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Trengo following a form submission in Fulcrum

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a fresh ticket in Trengo upon receiving a new form submission in Fulcrum.

How it works
  1. The flow triggers when a new record is created in Fulcrum.
  2. Zoho Flow creates a new ticket in Trengo.
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Create a new ticket in Trengo following a form submission in Fulcrum

Fulcrum + Trengo

Build your own integrations between Fulcrum and Trengo

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Supported triggers and actions

Integrate Fulcrum and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record updated

Triggers when an existing record is updated

New record

Triggers when a new record is created

Ticket closed

Triggers when an existing ticket is closed

Outbound message sent

Triggers when a new outbound message is sent

Ticket reopened

Triggers when an existing ticket is reopened

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Note created

Triggers when a new internal message is created

Ticket label added

Triggers when a new label is added to an existing ticket

Inbound message received

Triggers when a new inbound message is received

All Actions - Actions are the automated tasks

Send email

Sends an email to the specified email address

Create ticket

Creates a new ticket

Send ticket message

Sends a ticket message

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch ticket

Fetches the details of an existing ticket by ID

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Update contact custom field

Updates the details of an existing contact custom field

What is Fulcrum?

Fulcrum lets you design custom forms and deploy them on multiple platforms. You can collect signatures, automatically capture location, and easily visualize collected data with reports.

Forms Survey

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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