Integrate GoSquared with Trengo
Send information between GoSquared and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Establish a new contact in Trengo whenever a live chat starts in GoSquared
Instantly capture new contact information from a live chat session and eliminate the possibility of omission. This flow will create a new contact in Trengo for every new live chat session in GoSquared.
How it works
- The flow triggers when a new live chat message is received in GoSquared.
- Zoho Flow creates a new contact in Trengo.
Establish a new contact in Trengo whenever a live chat starts in GoSquared
GoSquared + Trengo
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Supported triggers and actions
Integrate GoSquared and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Traffic dip
Triggers when the number of current online visitors falls below a certain threshold
New live chat message
Triggers when a new live chat message is received
User exits smart group
Triggers when a user exits the selected smart group
User enters smart group
Triggers when a user enters the selected smart group
Traffic spike
Triggers when the number of current online visitors goes above a certain threshold
Ticket closed
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket reopened
Triggers when an existing ticket is reopened
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Note created
Triggers when a new internal message is created
Ticket label added
Triggers when a new label is added to an existing ticket
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Send email
Sends an email to the specified email address
Create ticket
Creates a new ticket
Send ticket message
Sends a ticket message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch ticket
Fetches the details of an existing ticket by ID
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update contact custom field
Updates the details of an existing contact custom field
What is GoSquared?
GoSquared is web analytics, live chat, and customer data platform. You can generate leads, segment users, and track key website metrics in real time.
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Technical Engineer, Master Liveaboards
