Integrate Groove with Asana
Send information between Groove and Asana automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your Asana for new tickets generated in Groove
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Asana for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in the selected project in Asana.
Add new tasks to your Asana for new tickets generated in Groove
Groove + Asana
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Supported triggers and actions
Integrate Groove and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket assigned
Triggers when a ticket is assigned
Ticket closed
Triggers when a ticket is closed
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Task created
Triggers when a new task is created
Task tagged
Triggers when a task is tagged in the selected project
Tag added
Triggers when a new tag is added in the selected workspace
Team created
Triggers when a team is created in the selected organization
Task section changed
Triggers when a change is made to a task section
Subtask created
Triggers when a new subtask is created
Task or subtask updated
Triggers when the details of an existing task or subtask are updated
Task or subtask created
Triggers when a new task or subtask is created
Task completed
Triggers when an existing task is completed
Workspace or organization created
Triggers when a new workspace or organization is created
Project created
Triggers when a new project is created
User added
Triggers when a new user is added in the selected workspace
Project updated
Triggers when the details of an existing project are updated
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Find customer
Fetches customer profile details using email address
Create project in workspace
Creates a new project in the selected workspace
Create task
Creates a new task in the selected project
Add task to section
Adds a new task to the specified section
Create task in project
Creates a new task with custom fields in the selected project
Create subtask
Creates a new subtask under the specified task
Create project in team
Creates a new project in the selected team
Create story
Creates a new story for the specified task
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create project from template
Creates a new project from the selected template
Update task
Updates the details of an existing task
Update task in project
Updates the details (include custom fields) of an existing task
Update project
Updates the details of an existing project
Fetch task
Fetches a task by its GID
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
Fetch user
Fetches the details of an existing user by email
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
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Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
