Integrate Groove with Chargebee
Send information between Groove and Chargebee automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Groove and Chargebee using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket tagged
Triggers when a ticket is tagged
Charge created
Triggers when a new payment is collected
Subscription deleted
Triggers when a subscription is deleted
Charge failed
Triggers when a customer payment fails
Subscription updated
Triggers when a subscription is upgraded or downgraded
Invoice generated
Triggers when a new invoice is generated
Subscription paused
Triggers when a subscription is paused
Subscription resumed
Triggers when a subscription is resumed
Subscription canceled
Triggers when a subscription is canceled
Invoice updated
Triggers when an invoice is updated
Quote created
Triggers when a new quote is created
Subscription created
Triggers when a new subscription is created
Subscription renewed
Triggers when a subscription is renewed
Quote updated
Triggers when a quote is updated
Subscription reactivated
Triggers when the state of a subscription is updated from 'canceled' to 'active' or 'in trial'
Customer updated
Triggers when a customer is updated
Subscription activated
Triggers when the state of a subscription is updated from 'trial' to 'active'
Customer created
Triggers when a new customer is created
All Actions - Actions are the automated tasks
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Find customer
Fetches customer profile details using email address
Resume subscription
Resumes an existing subscription
Create subscription
Creates a new subscription
Create customer
Creates a new customer
Pause subscription
Pauses an existing subscription
Update customer
Updates the details of an existing customer
Record offline payment for an invoice
Records an offline payment and updates the status of the invoice to 'paid'
Update subscription
Updates the details of an existing subscription
Change next billing date
Updates the next billing date of an existing subscription
Fetch customer
Fetches the details of an existing customer
Fetch subscription
Fetches the details of an existing subscription
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Chargebee?
Chargebee is subscription billing and recurring payments software. You can personalize email notifications, generate custom reports, and include add-ons.
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