![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
Integrate Groove with Workstack
Send information between Groove and Workstack automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
Create a task in Workstack for new tickets created in Groove
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Workstack for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in the selected todo in Workstack.
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
Create a task in Workstack for new tickets created in Groove
Groove + Workstack
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Groove and Workstack
Connect Groove and Workstack with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Workstack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket assigned
Triggers when a ticket is assigned
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket closed
Triggers when a ticket is closed
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket deleted
Triggers when a ticket is deleted from trash
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket opened
Triggers when a ticket is opened
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket priority changed
Triggers when a ticket's priority is changed
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Customer replied
Triggers when a customer replies to a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket tagged
Triggers when a ticket is tagged
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Agent replied
Triggers when an agent replies to a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Note added
Triggers when a note is added to a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Customer added
Triggers when a customer is added
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
New todo list
Triggers when a new todo list is created in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
New task
Triggers when a new task is created for the selected user
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
New todo
Triggers when a new todo is created in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
New project
Triggers when a new project is created
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
New meeting
Triggers when a new meeting is created for the selected user
All Actions - Actions are the automated tasks
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Add note
Adds a private note to an existing ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Create new ticket
Starts a new ticket for your customer
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Change ticket state
Changes the state of a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Close ticket
Changes the state of a ticket to Closed
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Assign agent to ticket
Assigns an agent to a ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Reopen ticket
Changes the state of a ticket to Opened
![](https://flow-au-public.nimbuspop.com/flow-apps/groove.png)
Find customer
Fetches customer profile details using email address
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
Create task
Creates a new task in the selected todo
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
Create project
Creates a new project
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
Create todo list
Creates a new todo list in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
Create todo
Creates a new todo in the selected project
![](https://flow-au-public.nimbuspop.com/flow-apps/workstack.png)
Create meeting
Creates a new meeting
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Workstack?
Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.
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