Integrate Help Scout with Box
Send information between Help Scout and Box automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Help Scout and Box using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation created
Triggers when a new conversation is created
User created
Triggers when a new user is created
Conversation assigned
Triggers when a conversation is assigned to a specified user
Customer added
Triggers when a new customer is added
Mailbox added
Triggers when a new mailbox is added
Folder event occurred
Triggers when the selected event has occurred for a folder
Comment event occurred
Triggers when the selected event has occurred for a comment
File event occurred
Triggers when the selected event has occurred for a file
Task assignment event occurred
Triggers when the selected event has occurred for a task assignment
All Actions - Actions are the automated tasks
Create conversation from customer
Creates a new conversation from a customer
Create customer
Creates a customer if it does not already exist
Create conversation to customer.
Creates a new conversation to a customer from a user
Find customer
Finds customer by email address
Find user
Finds user by email address
Add comment to file
Adds a comment to the selected file
Create folder
Creates a new folder
Add task to file
Adds a task to the selected file
Fetch folder
Fetches the details of an existing folder by name
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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