Integrate JotForm with Zendesk

Send information between JotForm and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Zendesk following a form submission in JotForm

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Zendesk each time a form is submitted in JotForm.

How it works
  1. The flow triggers when a new submission is added to the selected form in JotForm.
  2. Zoho Flow creates a new ticket in Zendesk.
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Create a new ticket in Zendesk following a form submission in JotForm

JotForm + Zendesk

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Supported triggers and actions

Integrate JotForm and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Submission

Triggers when a new submission is added to the selected form

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is JotForm?

JotForm is online form-building software that supports customization and collaboration. You can change styles, enable auto-fill, add metadata, and show or hide fields based on a user's response.

Forms Popular

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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