Integrate Klenty with Groove
Send information between Klenty and Groove automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Klenty and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Ticket created
Triggers when a new ticket is created
Agent replied
Triggers when an agent replies to a ticket
Note added
Triggers when a note is added to a ticket
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket deleted
Triggers when a ticket is deleted from trash
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket tagged
Triggers when a ticket is tagged
All Actions - Actions are the automated tasks
Create prospect
Creates a new prospect
Unsubscribe prospect
Unsubscribes the specified prospect from all emails
Start cadence
Starts a cadence for the specified email address
Stop all emails to prospect
Stops all emails scheduled for the specified prospect
Resume cadence
Resumes a paused cadence for the specified email address
Update prospect
Updates the details of an existing prospect
Stop cadence
Stops any cadence for the specified email address
Fetch prospect
Fetches the details of an existing prospect by email address
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Find customer
Fetches customer profile details using email address
What is Klenty?
Klenty is a sales prospecting and communication platform that lets you create drip campaigns, track email opens, and log calls made to prospects.
Similar apps
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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