Integrate Knack with ServiceDesk Plus On-Premises

Send information between Knack and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.

Build your own integrations between Knack and ServiceDesk Plus On-Premises

Connect Knack and ServiceDesk Plus On-Premises with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Knack and ServiceDesk Plus On-Premises using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request updated in template

Triggers when an existing request is updated in the selected template

Request updated

Triggers when the details of an existing request are updated

Request created in template

Triggers when a new request is created in the selected template

Request created

Triggers when a new request is created

All Actions - Actions are the automated tasks

Create record

Creates a new record

Update record

Updates the details of an existing record

Fetch record

Fetches the details of an existing record using a specific field

Create request

Creates a new request

Add solution

Adds a new solution

Associate request with problem

Associates an existing request with the specified problem

Create request note

Creates a note for the selected request

Create change

Creates a new change

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Update solution

Updates the details of an existing solution based on its ID

Fetch change

Fetches the details of an existing change by display ID

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch problem

Fetches the details of an existing problem by ID

What is Knack?

Knack is cloud-based database management software that lets you build online databases with remote access. It also provides an application builder, customization tools, and more.

Database

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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