Integrate LiveAgent with dotdigital
Send information between LiveAgent and dotdigital automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add a new contact in dotdigital whenever a new contact is added in LiveAgent
Having precise contact details empowers your sales team to deliver timely communications to users. This flow will add a new contact in dotdigital whenever a new contact is added in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates or updates a contact in dotdigital.
Add a new contact in dotdigital whenever a new contact is added in LiveAgent
LiveAgent + dotdigital
Build your own integrations between LiveAgent and dotdigital
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Supported triggers and actions
Integrate LiveAgent and dotdigital using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Survey response added
Triggers when a new response is added in the selected survey
All Actions - Actions are the automated tasks
Create company
Creates a new company
Add contact to group
Adds a contact to the selected group
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Send campaign to address book
Sends a campaign to the selected address book
Send transactional email
Sends a transactional email
Enrol contact in program
Enrolls a contact in the selected program
Send campaign to contact
Sends a campaign to the specified contact
Create or update contact
Creates or updates a contact
Create contact data field
Creates a new contact data field
Create address book
Creates a new address book
Refresh segment
Refreshes an existing segment
Unsubscribe contact
Unsubscribes the specified contact
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
Similar apps
What is dotdigital?
dotdigital is a customer engagement platform that allows you to sync data from online or physical stores, personalize customer experiences with the right data, and convert clicks to conversions with surveys and landing pages.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
