Integrate LiveAgent with Front

Send information between LiveAgent and Front automatically, without writing any code, using Zoho Flow.

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Generate a new contact in Front each time a new contact is created in LiveAgent

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will add a new contact in Front whenever a new contact is added in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates a new contact in Front.
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Generate a new contact in Front each time a new contact is created in LiveAgent

LiveAgent + Front

Build your own integrations between LiveAgent and Front

Connect LiveAgent and Front with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Front using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

New inbound message

Triggers when a new message is received

New outbound message

Triggers when a message is sent

New tag added to message

Triggers when a tag is added to a message

New comment

Triggers when a new comment is posted on a conversation

All Actions - Actions are the automated tasks

Create company

Creates a new company

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Send message

Sends a message starting a new conversation in the selected channel

Send reply

Replies to the selected conversation

Create contact

Creates a new contact

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Front?

Front is a multichannel inbox for teams. You can add comments, make data driven decisions, and secure your data using access permissions.

Customer Support Email

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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