Integrate LiveChat with Front
Send information between LiveChat and Front automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Establish a new contact in Front whenever a live chat starts in LiveChat
Automatically capture contact details seamlessly during live chat interactions. This flow will create a new contact in Front for every new live chat session in LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow creates a new contact in Front.
Establish a new contact in Front whenever a live chat starts in LiveChat
LiveChat + Front
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Supported triggers and actions
Integrate LiveChat and Front using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Visitor queued
Triggers when a visitor is queued
Chat ended
Triggers when a chat is ended
Chat created
Triggers when a new chat is created
New inbound message
Triggers when a new message is received
New outbound message
Triggers when a message is sent
New tag added to message
Triggers when a tag is added to a message
New comment
Triggers when a new comment is posted on a conversation
All Actions - Actions are the automated tasks
Close chat
Closes an existing chat
Resume chat
Restarts an archived chat
Send message
Sends a message starting a new conversation in the selected channel
Send reply
Replies to the selected conversation
Create contact
Creates a new contact
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
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What is Front?
Front is a multichannel inbox for teams. You can add comments, make data driven decisions, and secure your data using access permissions.
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