Integrate LiveChat with Kommo

Send information between LiveChat and Kommo automatically, without writing any code, using Zoho Flow.

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Create a lead entry in Kommo for each new chat session initiated in LiveChat

Instantly capture new lead data in real-time. This flow will create a new lead in Kommo for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Kommo.
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Create a lead entry in Kommo for each new chat session initiated in LiveChat

LiveChat + Kommo

Build your own integrations between LiveChat and Kommo

Connect LiveChat and Kommo with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and Kommo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Visitor queued

Triggers when a visitor is queued

Chat ended

Triggers when a chat is ended

Chat created

Triggers when a new chat is created

Updated lead

Triggers when the details of a lead is updated

Task deleted

Triggers when a task is deleted

New task

Triggers when a new task is created

User responsible for lead changed

Triggers when the user responsible for a lead is changed

Updated contact

Triggers when the details of a contact is updated

New company

Triggers when a new company is created

Updated company

Triggers when the details of a company is updated

New lead

Triggers when a new lead is created

Updated task

Triggers when the details of a task is updated

Lead status changed

Triggers when the lead status is changed

New contact

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Close chat

Closes an existing chat

Resume chat

Restarts an archived chat

Create contact

Creates a new contact

Create note

Creates a new note

Create company

Creates a new company

Create lead

Creates a new lead

Fetch company

Fetches an existing company by email or phone

Fetch lead

Fetches an existing lead

Fetch contact

Fetches an existing contact by email or phone

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is Kommo?

Kommo (formerly amoCRM) is a messenger-based platform for communicating with clients.

CRM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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