Integrate LiveChat with Kommo

Send information between LiveChat and Kommo automatically, without writing any code, using Zoho Flow.

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Create a lead entry in Kommo for each new chat session initiated in LiveChat

Instantly capture new lead data in real-time. This flow will create a new lead in Kommo for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Kommo.
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Create a lead entry in Kommo for each new chat session initiated in LiveChat

LiveChat + Kommo

Build your own integrations between LiveChat and Kommo

Connect LiveChat and Kommo with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and Kommo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat ended

Triggers when a chat is ended

Chat created

Triggers when a new chat is created

Visitor queued

Triggers when a visitor is queued

New company

Triggers when a new company is created

Updated lead

Triggers when the details of a lead is updated

New contact

Triggers when a new contact is created

New lead

Triggers when a new lead is created

New task

Triggers when a new task is created

Lead responsible user changed

Triggers when the user responsible for a lead is changed

Updated contact

Triggers when the details of a contact is updated

Lead status changed

Triggers when the lead status is changed

Updated company

Triggers when the details of a company is updated

Task deleted

Triggers when a task is deleted

Updated task

Triggers when the details of a task is updated

All Actions - Actions are the automated tasks

Close chat

Closes an existing chat

Resume chat

Restarts an archived chat

Create company

Creates a new company

Update company

Updates the details of an existing company

Update task

Updates the details of an existing task

Create lead

Creates a new lead

Create note

Creates a new note

Update contact

Updates the details of an existing contact

Create contact

Creates a new contact

Create task

Creates a new task

Fetch task

Fetch the details of an existing contact

Fetch lead by ID

Fetches the details of an existing lead by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company

Fetches an existing company by email or phone

Fetch contact

Fetches an existing contact by email or phone

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is Kommo?

Kommo is a messenger-based platform designed for client communication.

CRM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

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Sales Director, Artico

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CEO, OpIndia

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

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