Integrate Maropost Commerce Cloud (formerly Neto) with Freshdesk

Send information between Maropost Commerce Cloud (formerly Neto) and Freshdesk automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Create a contact in Freshdesk when a new purchase is made in Maropost Commerce Cloud (formerly Neto)

Bridge the gap between purchase and support by instantly creating contacts in your customer service platform for immediate assistance. This flow will generate a new contact in Freshdesk in response to new purchases from Maropost Commerce Cloud (formerly Neto).

How it works
  1. The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
  2. Zoho Flow creates a new contact in Freshdesk.
+

Create a contact in Freshdesk when a new purchase is made in Maropost Commerce Cloud (formerly Neto)

Maropost Commerce Cloud (formerly Neto) + Freshdesk

Build your own integrations between Maropost Commerce Cloud (formerly Neto) and Freshdesk

Connect Maropost Commerce Cloud (formerly Neto) and Freshdesk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Maropost Commerce Cloud (formerly Neto) and Freshdesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order created

Triggers when a new order is created

Customer created

Triggers when a new customer is created

Order completed

Triggers when an order is completed

Product created

Triggers when a new product is created

Cart created

Triggers when a new cart is created in Abandoned/Closed/Open status

Payment created

Triggers when a new payment is created

Contact created

Triggers when a new contact is created

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket created

Triggers when a new ticket is created

Contact updated

Triggers when the details of an existing contact are updated

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create product

Creates a product

Create order

Creates a new order

Fetch product

Fetches the details of a product using SKU and name

Fetch customer

Fetches the details of an existing customer

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create company

Creates a new company

Create group

Creates a new group

Create forum category

Creates a new forum category

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

What is Maropost Commerce Cloud (formerly Neto)?

Neto is a retail management platform that provides a complete solution for ecommerce, POS, Inventory & Fulfillment. It provides features like in-built shipping labelling, inventory control, native accounting integration and more.

E Commerce

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY