

Integrate Maropost Commerce Cloud (formerly Neto) with Freshdesk
Send information between Maropost Commerce Cloud (formerly Neto) and Freshdesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a contact in Freshdesk when a new purchase is made in Maropost Commerce Cloud (formerly Neto)
Bridge the gap between purchase and support by instantly creating contacts in your customer service platform for immediate assistance. This flow will generate a new contact in Freshdesk in response to new purchases from Maropost Commerce Cloud (formerly Neto).
How it works
- The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
- Zoho Flow creates a new contact in Freshdesk.


Create a contact in Freshdesk when a new purchase is made in Maropost Commerce Cloud (formerly Neto)
Maropost Commerce Cloud (formerly Neto) + Freshdesk

Build your own integrations between Maropost Commerce Cloud (formerly Neto) and Freshdesk
Connect Maropost Commerce Cloud (formerly Neto) and Freshdesk with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Maropost Commerce Cloud (formerly Neto) and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Order created
Triggers when a new order is created

Customer created
Triggers when a new customer is created

Order completed
Triggers when an order is completed

Product created
Triggers when a new product is created

Cart created
Triggers when a new cart is created in Abandoned/Closed/Open status

Payment created
Triggers when a new payment is created

Contact created
Triggers when a new contact is created

Ticket note added
Triggers when a note is added to the selected ticket

Ticket updated
Triggers when the details of an existing ticket are updated

Ticket created
Triggers when a new ticket is created

Contact updated
Triggers when the details of an existing contact are updated
All Actions - Actions are the automated tasks

Create customer
Creates a new customer

Create product
Creates a product

Create order
Creates a new order

Fetch product
Fetches the details of a product using SKU and name

Fetch customer
Fetches the details of an existing customer

Create forum
Creates a new forum in the selected category

Add notes to ticket
Adds private or public notes to the selected ticket

Create company
Creates a new company

Create group
Creates a new group

Create forum category
Creates a new forum category

Create ticket
Creates a new ticket

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Update company
Updates the details of an existing company

Update ticket
Updates the details of an existing ticket

Fetch agent by ID
Fetches the details of an existing agent by ID

Fetch company
Fetches the details of an existing company by domain

Fetch ticket status
Fetches the status of a specific ticket by label

Fetch ticket
Fetches the details of an existing ticket by requester email address and subject

Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID
Fetches the details of an existing group by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch ticket priority
Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID

Fetch ticket status by ID
Fetches the status of a specific ticket by ID

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Fetch company by ID
Fetches the details of an existing company by ID

Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
What is Maropost Commerce Cloud (formerly Neto)?
Neto is a retail management platform that provides a complete solution for ecommerce, POS, Inventory & Fulfillment. It provides features like in-built shipping labelling, inventory control, native accounting integration and more.
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >