Integrate MessageBird with Fluent Support

Send information between MessageBird and Fluent Support automatically, without writing any code, using Zoho Flow.

Build your own integrations between MessageBird and Fluent Support

Connect MessageBird and Fluent Support with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate MessageBird and Fluent Support using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New channel message received

Triggers when a new channel message is received

Ticket agent changed

Triggers when a ticket agent is changed

Ticket closed

Triggers when an existing ticket is closed

Ticket reopened

Triggers when a ticket is reopened

Ticket created

Triggers when a new ticket is created

Tickets moved

Triggers when tickets are moved

All Actions - Actions are the automated tasks

Start channel conversation

Starts a new channel conversation

Send voice message

Sends a voice message

Send SMS

Sends an SMS message

Reply to Conversation

Adds a new message to an existing conversation and sends it to the contact you're talking to

Create contact

Creates a new contact

Create group

Creates a new group

Send MMS

Sends a new MMS message

Update contact

Updates the details of an existing contact

Add contact to group

Adds an existing contact into group by group ID

Fetch contact

Fetches the details of an existing contact

Remove contact from group

Removes an already added contact from group by group ID

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Fetch agent

Fetches the details of an existing agent

Fetch customer

Fetches the details of an existing customer

Fetch ticket

Fetches the details of an existing ticket

What is MessageBird?

MessageBird is a customer communication platform. You can send voice messages, integrate video calling with your system, and connect to carriers across the globe.

Phone/SMS

What is Fluent Support?

Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Director, Perth Security Services

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Josh Lucas

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With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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