Integrate Mode with Freshservice
Send information between Mode and Freshservice automatically, without writing any code, using Zoho Flow.
Build your own integrations between Mode and Freshservice
Connect Mode and Freshservice with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Mode and Freshservice using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Updated problem
Triggers when any detail of a problem is updated
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Ticket created
Triggers when a new ticket is created
Change updated
Triggers when any detail of a change is updated
Asset updated
Triggers when the details of an asset is updated
Problem created
Triggers when a new problem is created
Updated ticket
Triggers when any detail of a ticket is updated
Release created
Triggers when a new release is created
Updated release
Triggers when any detail of a release is updated
All Actions - Actions are the automated tasks
Add group member
Adds the specified user to an existing group
Create space
Creates a new space
Create invitation
Invites new members to an existing organization
Remove group member
Removes the specified user from the selected group
Create problem
Creates a new problem
Add device to software
Adds a new device to the specified software
Create requester
Creates a new requester
Create department
Creates a new department
Create change
Creates a new change
Create contract
Creates a new contract
Create release
Creates a new release
Create reply conversation
Creates a new reply conversation for the ticket
Create ticket note
Creates a new ticket note
Create asset
Creates a new asset
Create ticket
Creates a new ticket
Update problem
Updates the details of an existing problem
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches the details of an existing agent by email or ID
What is Mode?
Mode is an analytics platform designed to help data analysts and data scientists analyze, visualize, and share data.
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What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
