![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Integrate Octadesk with Active Collab
Send information between Octadesk and Active Collab automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Generate a task within your Active Collab for fresh tickets initiated in Octadesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Active Collab for new tickets created in Octadesk.
How it works
- The flow triggers when a new ticket is added in Octadesk.
- Zoho Flow creates a new task in Active Collab.
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Generate a task within your Active Collab for fresh tickets initiated in Octadesk
Octadesk + Active Collab
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Octadesk and Active Collab
Connect Octadesk and Active Collab with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Octadesk and Active Collab using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Agent added
Triggers when a new agent is added
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Ticket added
Triggers when a new ticket is added
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Customer added
Triggers when a new customer is added
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Organization added
Triggers when a new organisation is added
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Task list created
Triggers when a new task list is created in a project
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Task updated
Triggers when the details of an existing task is updated
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Comment added
Triggers when a comment is added to an object
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Task moved
Triggers when a task is moved from one task list to another
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Task closed
Triggers when a task is closed
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Project created
Triggers when a new project is created
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Create ticket
Creates a new ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Create person
Creates a new person
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Create organization
Creates a new organization
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Create product
Creates a new product
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Update product
Updates the details of an existing product
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Update organization
Updates the details of an existing organization
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Fetch requester
Fetches the details of an existing requester using email address
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Fetch person
Fetches the details of an existing person using email address
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Fetch organization
Fetches the details of an existing organization by name
![](https://flow-au-public.nimbuspop.com/flow-apps/octadesk.png)
Search ticket
Search for an existing ticket
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Create company
Creates a new company
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Create task
Creates a new task
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Add comment to discussion
Adds a new comment to discussion
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Add comment to task
Creates a new comment in the selected task
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Create project
Creates a new project
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Move task
Moves the specified task to the selected task list
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch user
Fetches the details of an existing user by email address
![](https://flow-au-public.nimbuspop.com/flow-apps/active_collab.png)
Fetch task
Fetches the details of an existing task
What is Octadesk?
Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.
Similar apps
What is Active Collab?
ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >