Integrate Octadesk with Toggl Track

Send information between Octadesk and Toggl Track automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Toggl Track for new tickets generated in Octadesk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Toggl Track for new tickets generated in Octadesk.

How it works
  1. The flow triggers when a new ticket is added in Octadesk.
  2. Zoho Flow creates a new task in the selected project in Toggl Track.
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Add new tasks to your Toggl Track for new tickets generated in Octadesk

Octadesk + Toggl Track

Build your own integrations between Octadesk and Toggl Track

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Supported triggers and actions

Integrate Octadesk and Toggl Track using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Agent added

Triggers when a new agent is added

Ticket added

Triggers when a new ticket is added

Customer added

Triggers when a new customer is added

Organization added

Triggers when a new organisation is added

Project updated

Triggers when a project is updated in the selected workspace

Client created

Triggers when a new client is created in the selected workspace

Tag created

Triggers when a new tag is created in the selected workspace

Time entry updated

Triggers when a time entry is updated

Time entry created

Triggers when a new time entry is created

Task updated

Triggers when a task is updated in the selected workspace

Client updated

Triggers when a client is updated in the selected workspace

Project created

Triggers when a new project is created in the selected workspace

Task created

Triggers when a new task is created in the selected workspace

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create person

Creates a new person

Create organization

Creates a new organization

Create product

Creates a new product

Update ticket

Updates the details of an existing ticket

Update product

Updates the details of an existing product

Update organization

Updates the details of an existing organization

Fetch requester

Fetches the details of an existing requester using email address

Fetch person

Fetches the details of an existing person using email address

Fetch organization

Fetches the details of an existing organization by name

Search ticket

Search for an existing ticket

Create project

Creates a new project in the selected workspace

Create client

Creates a new client in the selected workspace

Create task

Creates a new task in the selected project

Fetch project

Fetches the details of an existing project by ID or name

Fetch time entry

Fetches the details of existing time entry by ID or start and end date

Fetch task

Fetches the details of an existing task by ID

Fetch client

Fetches the details of the existing client by ID or name

What is Octadesk?

Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.

Customer Support

What is Toggl Track?

Toggl Track is a time tracking application that lets you manage projects across teams and make better business decisions. It provides tools for team planning, profitability analysis, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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