Integrate Office 365 with RingCentral
Send information between Office 365 and RingCentral automatically, without writing any code, using Zoho Flow.
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Initiate an SMS notification from RingCentral following a booking in Office 365
Inform customers promptly about their bookings via SMS for clear communication. This flow sends an SMS from RingCentral for every new booking created in Office 365.
How it works
- The flow triggers when a new event is added in the selected calendar in Office 365.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
Initiate an SMS notification from RingCentral following a booking in Office 365
Office 365 + RingCentral
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Supported triggers and actions
Integrate Office 365 and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Event updated
Triggers when any detail of an existing event is updated
Event added
Triggers when a new event is added in the selected calendar
Email received
Triggers when a new email is received
Calendar added
Triggers when a new calendar is added
Contact added
Triggers when a new contact is added
Call answered
Trigger when a call is answered
New voicemail
Triggers when a new voicemail is sent or received
Call recorded
Triggers when a call is recorded
New call
Triggers when a new call is initiated or received
New team chat
Triggers when a new team chat is created
Call missed
Triggers when a call is missed
Call disconnected
Triggers when a call is ended
New SMS
Triggers when a new SMS is sent or received
All Actions - Actions are the automated tasks
Create event
Creates a new event in the selected calendar
Add user
Adds a new account user
Send email
Creates and sends an email to a recipient
Create contact
Creates a new contact
Update event
Updates the details of an existing event by ID
Update contact
Updates the details of an existing contact by ID
Update user
Updates the details of a user by ID
Find contact folder
Finds a contact folder using name
Invite user
Invites the specified user to your group
Fetch user
Fetches the details of a user by display name
Fetch event
Fetches the details of an existing event by title or ID
Fetch contact
Fetches the details of an existing contact by name
Send SMS
Sends a new SMS to the specified phone number
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Create team message
Creates a new team message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Fetch contact
Fetches the details of an existing contact
Fetch user
Fetches the details of an existing user
Fetch call by ID
Fetches the details of an existing call by ID
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch call record by ID
Fetches the details of an existing call record by ID
Fetch extension
Fetches the details of the existing extension
Fetch call by session ID
Fetches the details of an existing call by session ID
What is Office 365?
Office 365 is a suite of cloud apps by Microsoft. You can manage all your services from one place, collaborate with colleagues, and access data across devices.
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Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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Technical Engineer, Master Liveaboards
