Integrate Picky Assist with ServiceNow

Send information between Picky Assist and ServiceNow automatically, without writing any code, using Zoho Flow.

Build your own integrations between Picky Assist and ServiceNow

Connect Picky Assist and ServiceNow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Picky Assist and ServiceNow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record updated

Triggers when the details of an existing record are updated

Record created

Triggers when an incident record is created

All Actions - Actions are the automated tasks

Send message

Sends a new Whatsapp or SMS message

Create incident

Creates a new incident record

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Update record

Updates the details of an existing record in the specified table

Update incident

Updates the details of an existing incident record

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch user

Fetches the details of an existing user

Fetch incident

Fetches the details of an existing incident record by ID

What is Picky Assist?

Picky Assist helps you automate your business and provides tools to engage your customers 24x7 through different social messaging platforms.

Notifications Phone/SMS

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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