Integrate Saleor with Freshdesk

Send information between Saleor and Freshdesk automatically, without writing any code, using Zoho Flow.

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Set up a contact in Freshdesk following a purchase in Saleor

Bridge the gap between purchase and support by instantly creating contacts in your customer service platform for immediate assistance. This flow will generate a new contact in Freshdesk in response to new purchases from Saleor.

How it works
  1. The flow triggers when an order is fulfilled in Saleor.
  2. Zoho Flow creates a new contact in Freshdesk.
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Set up a contact in Freshdesk following a purchase in Saleor

Saleor + Freshdesk

Build your own integrations between Saleor and Freshdesk

Connect Saleor and Freshdesk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Saleor and Freshdesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order fulfilled

Triggers when an order is fulfilled

Order cancelled

Triggers when an order is cancelled

Product updated

Triggers when a product is updated

Order refund

Triggers when an order is refunded

Product created

Triggers when a new product is created

Order confirmed

Triggers when an order is confirmed

Order created

Triggers when a new order is created

Customer created

Triggers when a new customer is created

Product variant out of stock

Triggers when a product variant has no available stock in warehouse

Customer updated

Triggers when the details of a customer are updated

Contact created

Triggers when a new contact is created

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket created

Triggers when a new ticket is created

Contact updated

Triggers when the details of an existing contact are updated

All Actions - Actions are the automated tasks

Add note to order

Adds note to an order

Create product

Creates a new product

Create product variant

Creates a new product variant

Create user

Creates a new user

Create customer

Create a new customer

Create draft order

Creates a new draft order

Confirm order

Confirms an unconfirmed order by changing status to unfulfilled

Order refund

Initiates the refund of an exisiting order

Fetch variant

Fetches the details of an existing variant using ID, SKU, or search term

Fetch product

Fetches the details of an existing product using Product ID, name or slug

Fetch order

Fetches the details of an existing order using order ID or number

Fetch customer

Fetches the details of an existing customer

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create company

Creates a new company

Create group

Creates a new group

Create forum category

Creates a new forum category

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

What is Saleor?

Saleor is a GraphQL ecommerce platform that enables users to manage any number of storefronts, apps, and devices from a single back-end.

E Commerce

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

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Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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